Embedded partner in retention, lifecycle marketing + customer experience for DTC and omichannel brands.

fractional + consulting services

5 Reasons Brands Bring Me In

  1. I’m not an agency, I’m a partner. I’m in the weeds with you, not just pointing at strategy from afar.

  2. Brand voice matters. I won’t make your emails sound like someone else’s.

  3. I know what good looks like — across conversion, experience, and creative.

  4. Data with empathy. I segment like a growth marketer, write like a human.

  5. I obsess over details. Because those are the things that keep customers coming back.

I’ve worked with bold, category-defining brands like:

  • Solly Baby

  • Boxie

  • OSEA Malibu

  • The Honest Company

  • Prima

  • Personal Fav Co

  • The 7 Virtues

  • Bella Skin Beauty

About Me

I’ve spent the last decade helping DTC brands turn retention into a real growth driver. I work best with teams who care deeply about their customers and want to build something meaningful, not just automate their way to better LTV.

When I’m not building journeys or rethinking CX, I’m probably at Pilates, doing pottery, or hanging with my husband and our dog.

I’d love to hear what you’re building and how I can help.

Let’s make your retention work harder (and smarter).

annie@consultacre.co

Los Angeles, CA